Service
It’s all well and good that Terex Cranes has manufacturing facilities and offices around the world, but your real concern is at your current jobsite, right? Well, don’t worry, because Terex Cranes delivers global support on a local level. Terex Cranes is committed to keeping your cranes in service to maximize your return on investment, so whether your support comes from your local dealer or direct from the factory, you can depend on Terex to keep downtime to a minimum.
- Many Terex® cranes are designed with interchangeable parts, enabling your dealer to more effectively service your crane if needed
- Terex is committed to providing the service you demand – if a repair part isn’t available from our stock, we’ll secure it from our factory
The experienced Terex Cranes team supports you well beyond service needs. Experts are available to discuss the aspects of any crane or any project you’re working on. You can get help from people who understand and speak the language of cranes, providing tips on everything from crane selection to the best setup for both safety and productivity on the job. In short, Terex isn’t just a global company, it’s a world-class company before, during and after the sale.
Australia
Terex Lifting Australia
Roger Glenwright
Customer Support Coordinator
T: +61 738 689 656
Brazil
Terex Cranes Latin America
Service Supervisor
T +55 11 4082-5625
T +55 11 4082-5629
France
Terex Cranes France Montceau les Mines
Patrick Bernachot
Export Service Supervisor
T:+33 385 673 802
Italy
Terex Italia s.r.l. – Crespellano
Massimiliano Melloni
Parts & Service Manager
T: +39 051 6501030
Italy
Gru Comedil S.r.l - Tower Cranes
Nicola Castenetto
Director of Customer Care
T: +39 0434 989614
Mexico
Terex Cranes Latin America
Obed De Alba
Product Support Manager
E: Obed De Alba
T: +52 55 5666 5242
United Kingdom
Terex Demag UK
Norman Purves
Senior Manager After Sales
T: +44 1844 203 771United Kingdom
Terex Port Equipment UK
Derek Robson
Service Manager
E: Derek Robson
T: +44 (0)161 785 7870
F: +44 (0)161 620 6592
USA
Terex Cranes USA LLC
Kevin Valentine
Service Manager North America
T: +1 910 395 8552